Virgin Mobile USA Launches New Offer for Prepaid Customers

Virgin Mobile USA has inaugurated a new prepaid offer called Virgin Mobile Custom, which allows its customers to build, share and manage plans for up to five lines without a contract. Users are able to activate five lines for US $6.98 per line per month, select a designated Custom device and activate it on the Base plan, which includes 20 SMS and 20 voice minutes, or on the Unlimited plan, which provides unlimited SMS and voice for US $35.00 per month. Additionally, subscribers are allowed to adjust the selected plan at any time during the month by adding any of the available add-ons (such as unlimited SMS or voice, or unlimited access to Facebook, Pandora, etc.). Initially the offer will be available on three devices: ZTE Emblem for US $79.88, LG Pulse for US $99.88 and LG Unify for US $129.88. Virgin Mobile Custom will be exclusively available at Walmart stores.

In the very competitive U.S. market, more and more operators offer services that no longer require long-term contract subscriptions, as customers prefer flexibility, especially when it comes to selecting a network provider and purchasing mobile devices. Moreover, as we have written previously, operators in highly competitive markets very often create plans that target specific groups of users. The new offer introduced by Virgin Mobile follows all of those strategies, as it allows the cost-conscious customers to fully customize their plans without forcing them to sign annual contracts. The substantial number of optional add-ons will likely make the offer even more appealing to consumers. We believe that this offer could bring in some additional revenue by providing services and devices at relatively low cost.

“Based on the most recent reports, more and more operators are introducing customized packages that are available to their postpaid as well as prepaid subscribers. UAE Etisalat and Virgin Mobile USA customers prefer to build their own plans according to their individual needs. We believe that this is a good approach, as it provides flexibility and allows the customers to control the cost. Additionally the operator is able to fully utilize its network and bring in some additional revenue.”

Padma Ramanathan, Analyst at Tarifica

 The above item appeared in a recent issue of The Tarifica Alert, a weekly resource that analyzes noteworthy developments in the telecoms industry from around the world. To access all of the latest articles and issues:  http://www.tarifica.com/TarificaAlert.aspx

Etisalat to Sell West African Assets to Maroc Telecom

UAE-based MNO Etisalat has reported that it will sell its operations in West Africa to Moroccan MNO Maroc Telecom for a sum of US $650 million. The deal will include the sale of Atlantique Telecom, a wholly owned subsidiary of Etisalat with operations under the Moov brand in Benin, Central African Republic, Ivory Coast, Ghana, Niger and Togo. It also includes Ivory Coast-based Prestige Telecom, which provides IT services to Etisalat’s operations in all of these countries. The operator’s subsidiary in Nigeria will not be part of the transaction, which requires competition and regulatory approvals in the six West African countries. The deal has been contingent on Etisalat’s planned acquisition of Vivendi’s 53 percent stake in Maroc Telecom for €4.2 billion (US $5.7 billion), which was completed on 14 May 2014.

Vivendi, which is the parent company of French MNO SFR, has been in exclusive talks with Etisalat since July 2013 about the sale of its stake in Maroc Telecom after other bidders, including Qatar’s Ooredoo, dropped out. This sale is part of a larger move by Vivendi to focus on its more profitable media assets and has been viewed as a means to raise enough cash to write down its debts and sell SFR.

The deal has several positives for Etisalat. While the operator has a presence in 15 markets across the Middle East, Asia and Africa, its main source of revenue (at 66 percent of group revenues in Q1 2014) continues to be its home market. The UAE is a highly saturated market, which ranks highest in the world in terms of smartphone penetration (over 72 percent as of 2013). Competition is intensifying in the wake of the regulator’s elimination of the tariff approval requirement and introduction of mobile number portability in 2013. Saudi Arabia, the other Middle Eastern market in which Etisalat operates, has nearly as high a rate of mobile penetration and also will see the entry of three MVNOs. Therefore, diversification away from the Middle East makes sense.

However, some of Etisalat’s biggest international markets in terms of revenue generation, Egypt and Pakistan, have been affected by issues such as political instability and currency devaluation. Through the acquisition of Maroc Telecom, Etisalat not only gets an entry into Morocco with the leading market share of 47 percent (totaling 18.3 million subscribers), it also adds four other African countries (Burkina Faso, Gabon, Mali and Mauritania) to its portfolio and can leverage synergies that exist between operations in that region. Furthermore, placing its West African operations under the management of a successful regional operator may prove beneficial to Etisalat. 

However, it is worth noting that Maroc Telecom’s profitability in its home market has been hit by soft consumer spending and increasing competition. Bringing innovative offers to the market by leveraging the strengths of the two operators will be key to Etisalat’s future success with this acquisition.

The above item appeared in a recent issue of The Tarifica Alert, a weekly resource that analyzes noteworthy developments in the telecoms industry from around the world. To access all of the latest articles and issues:  http://www.tarifica.com/TarificaAlert.aspx

Mobile Money Poised to Reach Critical Mass

 Three recent developments signal that mobile money may be on the verge of crossing the size-and-scale threshold where it can provide both increased convenience and security from theft to the unbanked around the world and distinct and significant revenue streams for operators.

First, Bharti Airtel and MTN announced a deal allowing convenient and affordable money transfer between their customers in Ivory Coast and Burkina Faso. This is the first cross-border mobile-to-mobile remittance service in West Africa. MTN spokesman Pieter Verkade stated, “MTN has reached a great level of adoption of Mobile Money in Ivory Coast, and Airtel has done the same in Burkina Faso. With a sizable community of Bukinable  working in Ivory Coast and sending money back to their home country, the partnership will greatly enhance the Mobile Money service for both countries.” Global remittance payments—an area where mobile money has yet to take off—are estimated at US $534 billion per year; if mobile operators can tap into even a moderate proportion of that, it could prove a significant new source of revenue.

Second, French multinational operator Orange announced that its mobile money network had received its 10 millionth customer. Orange rolled out its mobile money service in 2008, and since then it has become available in 13 African and Middle Eastern countries. In 2013, over US $3 billion passed through the service. While it is not the largest mobile money network (MTN has 14.8 million users in 14 countries), this news demonstrates that mobile money is a focus point for large global operators, which have the ability to make it a truly functional payment form, in the way that users of VISA, MasterCard, or American Express have come to expect.

Third, Qatari operator Ooredoo announced that it joined the Groupe Speciale Mobile Association’s (GSMA) Mobile Money Interoperability program. This program focuses on helping operators launch and scale interoperable mobile money services through the sharing of best practices and provides regulatory support. Its members represent 582 million mobile connections across 48 Middle Eastern and African countries and include Bharti Airtel, Etisalat, Millicom, MTN, Orange, STC, Vodafone and Zain.

While none of these items by itself represents a major leap forward for mobile money, collectively they are signs that the platform is picking up the backers and scale needed to reach launch velocity in emerging markets—that is, the point at which it becomes so widespread that the conveniences of having and using mobile money outweigh any difficulties associated with it. There are still many challenges to the adoption and success of mobile money, but it appears to have momentum on its side.

 

The above item appeared in a recent issue of The Tarifica Alert, a weekly resource that analyzes noteworthy developments in the telecoms industry from around the world. To access all of the latest articles and issues:  http://www.tarifica.com/TarificaAlert.aspx